No. These electic scooters and segways qualify as e-bikes so no driving license is required. The handling of the MonsteRoller and Ninebot e-scooters is very easy and you will have a practice warm-up before heading out.

— Age limitations: Must be 16 years or older for scooter rentals, or 14+ for guided tours (under adult supervision).

— Must have a valid photo ID card or copy of passport that is left as deposit during tours and scooter rentals (one document per group).

— EUR 100 or HUF 30 000 cash deposit is required per electric scooters (for rentals only).

— Drivers must be sober during use. Arriving in an intoxicated state voids participation and cancels tour or scooter rental without refund.

— You can read our complete terms & conditions by clicking here.

Yes. Our electric scooters and segways qualify as e-bikes so you can use the bike lanes. In fact, we recommend using them for the safest and most enjoyable ride. If you’re looking to rent a MonsteRoller or Ninebot, you can ask our team to give you route recommendations and they will be happy to help.

You can book through our online reservation system, via phone or email, on in person at any or our locations. 

Please note that we require advance payment for reservations, except for same-day bookings made over the phone.

Please arrive 10 minutes before your booked start time. 

All of our scheduled tours are in English by default.

However, if you’d like to have a private tour in another language, please contact us by email at hello [at] emaginetravel.com and we’ll be happy to help. We can arrange tours in several languages (French, German, Italian, Spanish, Dutch etc.), please get in touch with us so we can arrange it for you. If you can plan at least one week ahead, we have a better chance to provide a guide in your language.

Your starting location is displayed in the confirmation email you receive upon booking. 

Most of our rentals start from our downtown location at Bécsi utca 8.
Our guided e-scooter tours are divided between our two locations.

Please check your confirmation e-mail for your exact departure point!

At the end of a rental, you can drop off your vehicle at either of our locations, regardless of where you started. However, please let our colleagues know in advance if you’re planning to finish your ride at the other location. See our locations below.

Programs depart whether rain or shine, so please dress accordingly. We can provide rain ponchos if needed (and gloves in cold weather).

However, in case of extreme weather conditions or unforeseen event, we reserve the right to cancel or reschedule the activity until next availability. In case of such cancellation, you will receive a full refund.

Rescheduling tours: Tours can be rescheduled if given advance notice of more than 24 hours (based on availability). If you let us know within less than 24 hours that you cannot make it but would like to rebook for another date or time, or you don’t show up for your tour but would like to reschedule, you will be charged a rebooking fee of €15/person. Thank you for understanding.

Rescheduling rentals: Rentals can be rescheduled based on availability. If you cannot make it at the original booked time, let us know as soon as you can and our team will do our best to offer you alternate options – however, please note that it’s subject to availability and in high season, we may not be able to give you another suitable option due to a large number of reservations. Please note that if you are trying to reschedule within 24 hours and we cannot give you another suitable date, you will not be entitled to a refund.

Free cancellations are available up to 24 hours before start time. After then, a 100% cancellation fee is charged.

Rescheduling tours: Tours can be rescheduled if given advance notice of more than 24 hours (based on availability). If you let us know within less than 24 hours that you cannot make it but would like to rebook for another date or time, or you don’t show up for your tour but would like to reschedule, you will be charged a rebooking fee of €15/person. Thank you for understanding.

Rescheduling rentals: Rentals can be rescheduled based on availability. If you cannot make it at the original booked time, let us know as soon as you can and our team will do our best to offer you alternate options – however, please note that it’s subject to availability and in high season, we may not be able to give you another suitable option due to a large number of reservations. Please note that if you are trying to reschedule within 24 hours and we cannot give you another suitable date, you will not be entitled to a refund.